Solo
$199 a month
Billed monthly.
- Care Cast library and Practice Playbook, presented by Professor Alex or Professor Jordan
- Care Clips
- Care Cards
- Send Center
- In-office player
- Patient pages and follow-up chat
- Business Associate Agreement
TWINGENTIC MD · MEDICAL VIDEO STUDIO
Your patients hear from you, before and after every visit.
For primary care and family medicine, med spa and aesthetics, dermatology and surgical practices.
Explainer videos and your own short instructions, presented by your twin in your voice, with written care cards for before and after each visit. Send any mix by text or email and see what each patient watched.
Care Cast:
Explainer videos with your twin.
Care Clips:
Your own short instructions, read by your twin.
Care Cards:
Before-care and After-care written instructions, on their own or with a clip.
Care Calls:
Your twin answers the phone and checks in after treatment (add-on).
CARE CAST
The explainer library, presented by you.
Each Care Cast is a full patient explainer, two to four minutes, with clear animations of the procedure. Every master is clinically reviewed before release. Each one plays as a short lecture: your photoreal twin presents beside a board of clear animations, in the setting you choose. Every plan includes the whole library, presented by our hosts, with new titles and updates as they're released. To present it yourself, add your own twin by specialty pack, the whole library or a monthly subscription, and only the presenter changes. Full 3D and Full photoreal versions are available as upgrades.
- Play it in the exam room, send it home, or loop it in the waiting room.
- Make your own explainers in Video Studio. They're labelled "Made by your practice".
- Captions on every video, with other languages available.
- No clone needed. Prefer not to clone a provider, or presenting for a whole group? Choose Professor Alex or Professor Jordan as your presenter, on every plan.
- Organized by specialty. Care Cast Primary Care · Care Cast Aesthetics · Care Cast Dermatology · Care Cast Surgical. Tell us your specialty when you sign up and your library opens on your pack. Every plan includes every video, presented by Professor Alex or Professor Jordan.
CARE CLIPS
Write it once. Your twin says it.
Write a Care Card of up to about 850 characters (a clip of up to 60 seconds), a reminder before a procedure, a note about a new policy, a welcome for new patients, and add a Care Clip to it. Your twin reads the card word for word on video, in your voice, with captions. Every starter card comes with its clip ready. Edit the card and its clip updates everywhere it was sent.
Each plan includes 8, 18 or 36 Care Clips a month; extra clips are $25 each.
CARE CARDS
Written instructions, ready on day one.
Every practice starts with 36 editable cards: 18 Before-care cards that help patients prepare and know what to expect, and 18 After-care cards with instructions for after the visit, across primary care, med spa and aesthetics, dermatology and surgical procedures. Your practice name and phone number fill in automatically. Edit any card, write your own, send a card on its own or add a Care Clip to it.
CARE CALLS · ADD-ON
Your twin answers the phone.
With Care Calls, your twin answers your practice line in your own voice, under the name you choose, and tells every caller it's an AI assistant. It also calls patients after a procedure to check in. After a check-in, the patient gets a text with the video page for their procedure.
- Your voice, your receptionist name.
- Post-procedure check-ins and follow-ups you switch on or off.
- The same Care Cast, Clips and Cards your team sends, delivered after the call.
$179 a month, with call minutes at 30 credits a minute.
SEND CENTER
One place to send, schedule and see what was watched.
Your team adds a patient, drags in the Care Cast, Care Clips, Care Cards or a saved Care Set, and sends by text or email, now or on a schedule. History shows what was sent, delivered, opened and watched, with resend on every row. Texts and emails cost nothing extra.
Need a link without a patient? Copy a link or print a QR code for the exam room, your website or a handout.
Every medical plan includes a Business Associate Agreement, signed in the app before your first patient is added.
No app. No password. Just their videos.
The patient opens one page on any phone or computer: your intro, their videos in order, their care cards to read, your phone number, captions, and a follow-up chat that answers questions from the content on that page and points anything else to your office phone. The chat tells patients it's AI.
In the exam room and in the waiting room.
Open the in-office player on any screen with a short pairing code. In the exam room, play the videos you choose full screen. In the waiting room, loop a playlist with captions on.
CONNECTED · ADD-ON
Sends that follow your schedule.
Connected links to your EHR. Tomorrow's appointments suggest their Before-care items, and when a visit is completed the right After-care page goes to the patient automatically, by text or email.
Add Connected to any plan for $99 a month per connected location.
Two libraries in every plan
For patients:
Care Cast, Care Clips, Care Cards and the patient pages.
For the practice:
the medical SOP library for staff training, shared by link or QR.
Plans
Practice
$449 a month
Billed monthly.
- Care Cast library and Practice Playbook, presented by Professor Alex or Professor Jordan
- Care Clips
- Care Cards
- Send Center
- In-office player
- Patient pages and follow-up chat
- Business Associate Agreement
Group
$899 a month
Billed monthly.
- Care Cast library and Practice Playbook, presented by Professor Alex or Professor Jordan
- Care Clips
- Care Cards
- Send Center
- In-office player
- Patient pages and follow-up chat
- Business Associate Agreement
- Add Connected to any plan for $99 a month per connected location.
- Add Care Calls to any plan for $179 a month.
- One-time setup: $99 Care Clips setup per practice, and $149 twin setup per provider when you build your own twin.
- Need videos made for you? See Custom production.
Your own likeness
Present Care Cast and the Practice Playbook yourself. Each is per presenting provider, from:
- Care Cast specialty packs $199 a pack
- The whole Care Cast library one time or monthly $999 one time or $99 a month
- Practice Playbook category packs $199 a pack
- The whole Playbook $499 one time or $39 a month
- The Care Cast and Playbook bundle, one time or monthly $1,299 one time or $119 a month
Monthly options have a 12-month minimum.
Questions
Who reviews the clinical content?
Every Care Cast master is clinically reviewed before it's released. Your Care Clips and Care Cards are written by your practice.
Which practices is it for?
Primary care and family medicine, med spas and aesthetics, dermatology, and surgical practices.
Do I need to record anything?
A few photos and a short voice read set up your twin. Everything after that is made from them.
Can I change the starter cards?
Yes. Every practice gets its own copy to edit, and your changes never affect anyone else.
What does it cost to text or email patients?
Nothing extra.
Is there a BAA?
Yes. Every medical plan includes a Business Associate Agreement, signed in the app before your first patient is added.
Is a Care Cast a substitute for informed consent?
No. It's a teaching aid that supports the conversation you have with your patient.
Do I only get my specialty's videos?
No. Your library opens on your specialty's pack, and every plan includes every video.
AI DOCTOR CLONE